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Through our partner companies & experts, we offer people focused, cost effective packaged training & consultancy solutions including Asset Assessment for Hospitality excellence.

Asset Assessment, profitability and positioning

Our experts offer a comprehensive Asset Assessment and profitability and positioning. This can be done on site or off site depending on needs, and we have experts in the USA and Europe. Our report will include:

  • Current overall property and departmental profitability.
  • Recommend measures to improve margins without affecting standards and guest perception.
  • Recommend operational changes to hours, staffing levels, scheduling to maximize productivity and minimize hours worked.
  • Recommend restructuring or staffing consolidation where applicable.
  • Detail hot topics and quick impact fixes.

Training & Manpower Development

Those who work in the hospitality industry must contend with various obstacles. Not only must a successful hospitality worker take care of meeting the demands & needs of others, but they are the ones who have to communicate with unhappy customers and maintain a calm workplace.
Upon request we offer Effective hospitality training solutions to address:

  • Customer & Guest Service
  • Problem & Conflict Management
  • Troubleshooting
  • Communication

Expert Consultancy in specialist areas:

Spa, Culinary, Project Development & Management, Pre-opening, Human Resources. Whether it’s a new opening, upgrading/rebrand or new concept development etc. we know the right specialist consultant who has the knowledge & solution.

Contact us today and we will connect you with experts in the industry.